Privacy Policy 

This Privacy Policy describes how ZHONTU collects, uses, and protects the information you provide when you use our website, mobile applications, and purchase our products. We are committed to ensuring that your privacy is protected.

1. Information We Collect

We may collect and process the following data about you:

A. Information You Provide Directly

This includes information you submit when you:

  • Place an order.

  • Create an account.

  • Subscribe to our newsletter.

  • Contact customer support.

  • Participate in surveys or promotions.

Types of Data:

  • Identity Data: Name, date of birth, gender.

  • Contact Data: Email address, billing address, shipping address, and phone number.

  • Financial Data: Payment card details (processed securely by third-party payment processors) and purchase history.

  • Health Information (Optional): Information related to health concerns or conditions that you voluntarily provide to us when seeking product advice.

B. Information Collected Automatically

When you visit our website, we may automatically collect certain information:

  • Usage Data: Details about how you use our website (e.g., pages viewed, time spent, products searched).

  • Technical Data: Internet Protocol (IP) address, login data, browser type and version, time zone setting and location, operating system, and platform.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Process and Fulfill Orders: To manage your purchases, process payments, and deliver products to you.

  • Account Management: To manage your registered account and provide customer service.

  • Improve Our Services: To analyze website usage, troubleshoot problems, and improve the content and functionality of our site and products.

  • Marketing and Communication: To send you updates, promotional offers, and newsletters (where you have opted in). You may opt out at any time.

  • Security: To protect our website and systems, prevent fraud, and comply with legal requirements.

  • Personalization: To tailor product recommendations and site experiences based on your purchase history and preferences.

3. Sharing Your Information

We do not sell, trade, or rent your Personal Data to third parties for their marketing purposes. We may share your information with:

  • Service Providers: Trusted third parties who perform services on our behalf, such as payment processing, shipping/delivery, website hosting, and email delivery. These providers are required to protect your information and are prohibited from using it for any other purpose.

  • Legal Compliance: When required by law, court order, or governmental request, or to protect the rights, property, or safety of ZHONTU, our customers, or others.

4. Data Security

We have implemented appropriate technical and organizational measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure.

  • All financial transactions are processed securely through encrypted connections.

  • Access to your Personal Data is restricted to employees, agents, and contractors who have a business need to know and are subject to confidentiality obligations.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Cookies

Our website uses "cookies" to enhance your experience. A cookie is a small text file placed on your hard drive by a web page server. Cookies help us:

  • Remember your preferences (e.g., language, items in your shopping cart).

  • Analyze site traffic and usage patterns.

  • Improve site performance.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the Personal Data we hold about you.

  • Correct inaccurate or incomplete data.

  • Request deletion of your Personal Data.

  • Object to the processing of your data for marketing purposes.

To exercise any of these rights, please contact us using the details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date at the bottom of this page. We encourage you to review this policy periodically.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

ZHONTU

FIRST FLOOR, D-1/257, New Kondli Road, New Kondli,
New Delhi, East Delhi, Delhi, 110096

zhontuindia@gmail.com

9811709452

Last Updated: 3 Jan 2026